Clinic Patient Liaison -Mercy Family Practice Residency Program-PT .6(9a-5:30 pm) occupation at Mercy Medical Center Des Moines in Des Moines

Mercy Medical Center Des Moines is at present looking to employ Clinic Patient Liaison -Mercy Family Practice Residency Program-PT .6(9a-5:30 pm) on Tue, 24 Sep 2013 09:21:55 GMT. GENERAL SUMMARY: Provides medical reception and clerical duties in an outpatient family medicine/residency program setting. ESSENTIAL FUNCTIONS: * Acts to facilitate interdisciplinary communication to promote continuity of care. * Utilized interpersonal skills to establish and maintain healthy interpersonal relationships with healthcare members, patients, and families. * Acknowledges...

Clinic Patient Liaison -Mercy Family Practice Residency Program-PT .6(9a-5:30 pm)

Location: Des Moines Iowa

Description: Mercy Medical Center Des Moines is at present looking to employ Clinic Patient Liaison -Mercy Family Practice Residency Program-PT .6(9a-5:30 pm) right now, this occupation will be placed in Iowa. Further informations about this occupation opportunity please give attention to these descriptions. GENERAL SUMMARY:
Provides medical! reception and clerical duties in an outpatient family medicine/residency program setting.

ESSENTIAL FUNCTIONS:

• Acts to facilitate interdisciplinary communication to promote continuity of care.
• Utilized interpersonal skills to establish and maintain healthy interpersonal relationships with healthcare members, patients, and families.
• Acknowledges patient's rights and confidentiality issues.
• Coordinates ongoing patient flow throughout the department process ensuring efficient and effective continuity; i.e., scheduling and confirming appointments, greeting patients updating demographics and insurance information, and answering phone calls and directing appropriately.
• Update and verify patient information sheets as needed.
• Utilizes professional and tactful communication skills to enhance center's image.
• Utilizes nursing and professional staff to evaluate and determine priority situations. Follows! prescribed procedure for the organization and maintenance of ! the medical record (i.e., retrieval, filing, creations, and repair)
• Maintains an organized system for the progressions of the medical record through the center's process.
• Cross trained in all aspects of the front (operator, check in, float, check out)
• Obtains accurate information from patients
• Files Medical Records/pulls charts for next day
• Updates and follows patient continuity assignment list.
• Assists and/or directs patients to various departments/areas.
• Stock supplies of work area.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• High school diploma plus one year of medical experience or completion of a medical secretarial program preferred.
• A minimum of one year of customer service experience required.
• Knowledge of medical terminology or completion of course within six months of hire.
• Proof of completion of Mandatory Reporter abuse training specific ! to population served within three (3) months of hire.

Additional Responsibilities:
Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.

Adheres to and exhibits our core values:
Reverence: Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us.
Integrity: Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness.
Compassion: Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community.
Excellence: Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality.
Maintains confidentiality and protects sensitive data at all times.
Ad! heres to organizational and department specific safety standards and gu! idelines.
Works collaboratively and supports efforts of team members.
Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.

Catholic Health Initiatives and its organizations are Equal Opportunity Employers
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Shift: 9a-5:30 pm

Scheduled Hours per 2-week Pay Period: 48

Weekends Required: None

Status: Full Time
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If you were eligible to this occupation, please email us your resume, with salary requirements and a resume to Mercy Medical Center Des Moines.

If you interested on this occupation just click on the Apply button, you will be redirected to the official website

This occupation starts available on: Tue, 24 Sep 2013 09:21:55 GMT

Apply Clinic Patient Liaison -Mercy Family Practice Residency Program-PT .6(9a-5:30 pm) Here